We at TrueTranscript, ("TrueTranscript" "us", "we", or "our")recognize and respect the importance of maintaining the privacy of our customers/user. This Privacy Notice describes the types of data we collect from you when you visit our website (the "Site"). This Privacy Notice also explains how we may process, collection, use, transfer, store and disclose the data collected, when you use our Service and the choices you have associated with that data, as well as your ability to control certain uses of the collected data.
Information We Collect
As a Visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any personal information as a Visitor.
We collect your personal information when you register with us ("User"), when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Website Site (such as using our builder) or otherwise contacting us.
The personal information we collect can include the following: Name, Email Address, University name, college name, Contact Data, billing address and other details Payment Information - If you choose our service/to buy/order, we collect payment information through our payment processor. All payment information is securely stored by our payment processor and we do not have access to your sensitive information, such as credit card number or security code.
After the sign up on our Website, we may ask specific information related to you and supporting documents to prepare the application packet
Documents such as consent letter, application form, Mark sheets, Degree certificate, authority letter other supporting documents uploaded by you will be used only for the purpose given for.
Automatically Collected Information (Obligations)
When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered non-personal information. We also collect the following:
Third Party Tracking Tools
we also use third party tracking (Google tools) tools to improve the performance and features of our Website. These third party tracking tools are designed to collect only non-personal information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.
Documents/Application Processing Policy
1. Request rise by the customer/ user to TrueTranscript online. TrueTranscript apply to university or institute or any other organization with supporting documents on behalf of customer within next 1 to 15 working days after receiving all the required documents and payments.
2. The processing time of universities vary widely ranging from 1 to 60 working days after submission it depents on university of complete file, and beyond the control of True Transcript. Once after receiving the complete supporting documents True transcript will inform you expected time of processing of your application.
3. After receiving/collection the documents from issuing authority at the University/ intuition TrueTranscript dispatch the same via appropriate method as chosen by customer by Courier Company or postal service and tracking number will be shared.
We may employ third-party companies/ agency and individuals due to facilitate our Service, or to provide the Service on our behalf
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Links to Third-Pary Websites
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
All payments on TrueTranscript website is SSL secured. This means all personal information you provide to TrueTranscript is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
If you have any questions about our Privacy Practices or this Policy, please contact us firstname.lastname@example.org